FAQS
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My office is located in downtown Austin on West Avenue and 10th Street.
Please note: my office is on the second floor and can only be accessed by stairs.
On-site parking is for tenants; however, there is plenty of street parking available on West Ave and 10th Street.
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Yes! I offer both virtual and telehealth sessions. My in-person sessions are held in my office in downtown Austin on Tuesdays and Thursdays.
I offer virtual sessions every weekday via a private HIPAA-secure Google Meet link. I am available for virtual psychotherapy services to clients located in Texas.
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At this time, I am not in-network with any insurance companies. Payments are processed prior to the start of each session. I accept cash, checks, HSA, FSA, credit, and debit cards.
Many insurance plans have some form of out-of-network mental health benefits coverage. I recommend calling your specific insurance company to learn if your plan providers "out of network" benefits for "outpatient office visits" with a "Licensed Clinical Social Worker". You will need to use those terms when contacting your insurance company.
If you do have benefits, I will provide you with a receipt of services (also known as a "superbill") at the end of each month, and you will coordinate directly with your insurance company to claim your benefits. Alternatively, you can submit your superbills through Reimbursify. Your first claim is processed for free, but subsequent claims will cost $3.99 each unless you purchase a 10-pack for $29.99. For more information about Reimbursify, click here.
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50-minute individual sessions cost $160.
50-minute couples’ sessions cost $200.
All sessions can be paid using HSA/FSA, credit or debit card, cash, or check. There is a $3 processing fee for non-cash and check payments.
I offer a limited number of sliding-scale spots for those experiencing financial difficulties. Please reach out if you have any questions!
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Yes! I offer a free 20-minute phone consultation to all prospective clients.
We will chat briefly about what you would like to work on in therapy and the methods I offer that could help you.
This is not meant to be a therapy session, but rather a chance for you to ask any questions that will help you decide whether you would like to schedule a session.
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The first session is our opportunity to get to know one another. For our first session to be as effective as possible, please complete any new client paperwork sent through Sessions Health (the client portal) 24 hours before your appointment.
In the session, we will review administrative items and any outstanding questions you may have about logistics or my approach. The second part of our session mirrors a free-flowing conversation. It is important to me that you feel comfortable and understood. I hope that you feel some relief as we embark on this journey together.
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A Good Faith Estimate is a document provided by a healthcare provider or facility that details the expected annual costs for a scheduled medical service or item for an uninsured or self-pay patient, as required by the No Surprises Act.
It is not a contract or a bill. It is intended to give consumers an expected cost of services prior to agreeing to them.
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You have the right to access your psychotherapy records in accordance with Texas law.
To request copies of your records, please follow these steps:
1. Submit a written request by email or mail.
2. Include your full name, date of birth, and a description of the records you are requesting.
3. Indicate how you would like to receive the records (secure email, mail, or in-person pickup).
Requests may require verification of identity before records are released.
Requests should be sent to:
Emily D. Lindberg. LCSW
Email: emily@emdtherapy.com
Mailing Address: 901 West Ave, Suite 9, Austin, TX 78721Records will be provided within the timeframe allowed by Texas law.
Fees for copies, if applicable, will comply with state regulations.
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If you have a concern about this practice or difficulty obtaining your records, you may file a complaint with the appropriate regulatory authority.
To file a complaint:
Visit the Texas Behavioral Health Executive Council complaint page:
https://bhec.texas.gov/discipline-and-complaintsComplaints may be submitted online or in writing and will be reviewed in accordance with Texas Health and Safety Code §181.103.
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Licensing and Regulatory Authority
This practice is regulated by the Texas Behavioral Health Executive Council (BHEC) and the Texas State Board of Examiners of Professional Counselors.
Contact Information:
Texas Behavioral Health Executive Council
333 Guadalupe Street, Suite 3-900
Austin, Texas 78701
Phone: (512) 305-7700
Website: https://bhec.texas.gov
Have questions about what it’s like to work together? Check out these frequently asked questions. If you don’t see your question here, click here to get in touch.